Showing posts with label sharing economy. Show all posts
Showing posts with label sharing economy. Show all posts

24 July 2016

"Tesla Master Plan - Part Deux" - initial reflections

Earlier this week, Elon Musk released his second 10 year Master Plan, outlining his strategy to help deliver Tesla's Mission of "accelerating the advent of sustainable energy".  By bringing SolarCity and Tesla together, the foundation is very strong, and Elon's plan is summarised in his own words as:
  • "Create stunning solar roofs with seamlessly integrated battery storage
  • Expand the electric vehicle product line to address all major segments
  • Develop a self-driving capability that is 10X safer than manual via massive fleet learning
  • Enable your car to make money for you when you aren't using it"
Below, I'll outline why I believe Tesla is absolutely tackling some of the key challenges we face in order to live more sustainably - and shaking-up entire industries in the process.  But I'll also outline the importance for Tesla to:
  • Understand what Tesla's core competencies are, which lead to long-term competitive advantage
  • Understand which parts of the value chain it should play an active part, versus which it should play a supporting role
  • Decide whether it can continue to be an aspirational consumer brand and be attractive to other customers, across a breadth of propositions
I'll take each of Master Plan bullets in turn and provide some thoughts - I'd welcome your feedback.

Create stunning solar roofs with seamlessly integrated battery storage

The cost of solar PV continues to plummet, and despite the reduction in government subsidies in some countries, it is an increasingly attractive technology for providing reliable, clean energy.


Solar panels

In isolation though, one of the constraints for residential solar is that it's often generating the most energy during the middle of the day - whilst the property may well be unoccupied.  Smart appliances (e.g. washing machines, dishwashers) may go some way to better match energy supply with demand within a home (they can be scheduled), but energy storage is arguably more attractive, allowing energy generated during the day to be stored for use during evening peaks.

Tesla Powerwall
 
Tesla have released their Powerwall and with the incorporation of SolarCity, they are looking to provide "One ordering experience, one installation, one service contact, one phone app".  This could be a real differentiator in a fragmented market, especially with limited competition in energy storage (although the competition is coming fast, e.g. Sonnen have  just reduced their costs by 40% in the US, and Daimler have entered the market).
 
Some thoughts to consider though:
  • The 'sexiness' of the Tesla cars appeals to buyers, and Tesla is hoping some of that magic will wear-off into domestic energy storage.  However, although there may be some differentiation in phone apps and aesthetic design (but will the mass-market want to show-off batteries on the wall?), solar + storage is a relatively commoditised proposition - and it may lead to it being very price competitive.  Of course, Tesla is hoping its economies of scale through the Gigafactory will help. 
  • In the Master Plan, there's no explicit mention of integrating an EV's battery in a 'Vehicle to Home' way, albeit I'd assume software could be developed for the car battery's integrity to be maintained, whilst also offering the chance to provide energy for the evening domestic peak.  I recently wrote about how Nissan (and also BMW) are trialling such a concept.
  • Tesla with SolarCity appear to be looking to cover a large part of the value chain, from building the batteries (the cells are sourced Panasonic and Samsung), through to product design (hardware and software), installation, operations and servicing.  It's unusual for a young organisation to be able to continue to maintain excellence across such a diverse range of capabilities, without exploring franchising, licensing, outsourcing, or different routes to market.
  • Solar and storage solutions aren't going to penetrate every household.  Challenges of house ownership, inappropriate rooftops, installation inconvenience, buyer apathy, costs of technologies and local regulation are all barriers to be overcome.
  • Energy Storage also has significant potential in commercial buildings, industry and within the smart grid itself.  It's not clear if Tesla see that as a significant route to market or not.  It would help deliver economise of scale... but are Tesla/SolarCity the obvious choice of supplier for potential buyers?

Expand the electric vehicle product line to address all major segments

Tesla's plan was always to introduce EVs at a more affordable pricepoint than the Model S and Model X, and with the upcoming Model 3, it's well on the way to achieving that - if it can produce at the volume and quality required. 

Tesla Model S

Tesla Model X

As well as a suggestion of an electric-powered pickup truck (a popular format in North America, but not in Europe), and a more compact SUV, the latest Master Plan aims to tackle two other areas - mass-transit, and freight.


Mass transit ("high passenger-density urban transport")

With air pollution a growing problem in cities, and the need for shared transport to have a growing role to help tackle congestion, EV-powered urban transport must be part of the solution for future smart cities.  In fact, some manufacturers already have solutions (e.g. BYD) and there are also hydrogen fuel cell powered and induction-plate charging solutions.  Meanwhile, Mercedes recently showcased some impressive autonomous features of a bus.

Elon hints at potentially reducing the size of buses, and I strongly believe there is a huge opportunity there - on-demand services which sit in size between traditional scheduled buses, and ride-sharing taxi services (like Uber Pool).  Such 'micro-bus' services are very common in some parts of the world, and I assume it's partly regulatory barriers which prevent them being more prevalent.

Smart cities must support the full breadth of shared mobility solutions, and to maximise the sustainability of travel, it may also be that light-rail, trams and trolley-buses have a growing role to play.

For Tesla's mission then, tackling 'high passenger density urban transport' is an obvious segment to go for - the question for buyers (not users) of such services, e.g. city authorities, is why Tesla?

Freight

With freight, there's a real challenge with electrification, as batteries take-up precious space and are an additional weight to shift.  ***UPDATE July 27th - Daimler have just revealed their eTruck which seems to meet this challenge***

Daimler eTruck

Scania have approached the task in an innovative way, with their Electric Road Trial - using overhead cables to provide the electricity.  Other ways to move freight more sustainably are using technology to provide safe 'platooning' - conveys of lorries travelling very closely behind each other, much like a team of cyclists does.  It's been successfully trialled in mainland Europe, and the UK Government has approved a trial there too.



Scania's Electric Road, Gävle, Sweden

It will be interesting to see how Tesla tackle the freight challenge - and they've promised 'fun', which is intriguing (and terrifying) in equal measure.

As well as improving the drivetrain of freight, from a sustainability perspective, there are (at least) three other approaches which would reap additional dividends:
  • changing attitudes to consumerism, so less 'stuff' is travelling around to meet our insatiable needs
  • modal shifts to rail and water barges
  • better logistics management, using technology to share empty return legs for other products
It will be interesting to see what Tesla has to offer in this space.


Develop a self-driving capability that is 10X safer than manual via massive fleet learning

Tesla have already gone to market with autonomous features ahead of the competition, with Elon arguing that, despite a recent tragic fatality, it is safer than relying on just human input.  As more miles are undertaken in autonomous modes, more learning will occur, systems refined, and safer roads will become a reality.  Most manufacturers are citing around 2020/21 for having autonomous vehicles available, and there's an acknowledgement that regulation may take a while longer.  So Tesla continue to push boundaries, not without its risks, but perhaps ultimately helping us all to travel safer (and more sustainably).



One of the interesting reflections for the Tesla brand and autonomy beyond the early adopters is how to manage the tension between giving an amazing driving experience for the enthusiastic driver, versus providing autonomous features, allowing the 'driver' to just be another passenger.  I sense long-term that brands, customers, ownership and business models will not happily straddle both.  Interestingly, Audi have just announced a new subsidiary, SDS, for developing its autonomous vehicles.


Enable your car to make money for you when you aren't using it

I've always been a huge fan of the 'sharing economy' (or 'collaborative consumption' to give it an alternative term).  From a sustainability perspective, it 'maximises the utilisation of a physical asset', or in simple terms, lets other people use something when the owner doesn't need it, allowing the owner to make some money in the process.  AirBnB has taken shared accommodation by storm, and there are plenty of mobility business models already - car sharing (e.g. ZipCar), ride hailing (e.g. Uber) and lift sharing (e.g. Lyft).  Incumbent automotive manufacturers like BMW are getting directly involved too, and in fact GM's first autonomous car will be electric - and launched via ride-sharing platform Lyft

Tesla's proposal for car sharing seems to be two-fold:
  • "You will also be able to add your car to the Tesla shared fleet just by tapping a button on the Tesla phone app and have it generate income for you while you're at work or on vacation"
  • "In cities where demand exceeds the supply of customer-owned cars, Tesla will operate its own fleet, ensuring you can always hail a ride from us no matter where you are."

From a sustainability perspective, Tesla is right to acknowledge the trend, and like other manufacturers, should look to make its vehicles as reliable and easily-repairable as possible to support the increased utilisation car-sharing demands.  However, I do struggle a little to see what this will look like in reality.  Some of the challenges include:

  • Would a proud Tesla owner who enjoys the driving experience of their Tesla really want to run the risk of strangers driving their car?
  • Insurance liabilities are already complex once autonomous capabilities are introduced into vehicles.  But when an owner then shares such a vehicle with a stranger who may not be familiar with the car, it's even more challenging. 
  • Although I could see third-party ride-sharing companies (or cities themselves) running Tesla vehicles in their fleet, the additional overhead of Tesla managing the local operational challenges of its own fleet seems optimistic.

Summary

Elon Musk's vision and ability to execute is unique, and should be applauded.  He's absolutely right to stretch the role that electrification has in mobility, and accompanied by renewable generation, helps distance critics where the carbon intensity of the electricity grid is not favourable.  And it's so satisfying to see such vision, leadership and investments in sustainability, helping nudge other companies to take notice. 

With the recent Master Plan though, I am left with a few lingering thoughts:
  • The 'sexiness' of the brand which has been so attractive to the early adopters may fade as it tackles a broader portfolio of propositions, aims for scale, and competition enters the market.  What is Tesla's USP in the long-term, and who is the buyer?
  • Regulatory barriers and associated enablers like insurance products may not move at the pace which Telsa needs to maintain its competitive advantage... and the emerging and established players in both automotive and energy aren't likely to let Tesla stay ahead of much longer.
  • Is Elon trying to do too much, rather than focus on 2 or 3 things and execute them brilliantly?
Time will tell, but I hugely admire what Tesla is trying to achieve and wish Elon and the whole company every success.
 
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All images © respective owners

08 December 2014

Sustainable design - changing gear

Recently, I wrote about the wristwatch being a source of sustainable design inspiration. In this blog, you'll see some further inspiration from a very different product - the bicycle.  Are there sustainable features of bikes which can be borne in mind when designing other products?

Felt Z85
Felt Z85

Low-carbon, healthy transport

First, the obvious one - a bicycle is a form of transport which emits no carbon when it's used.  And of course it provides the rider with a form of exercise, so it's inherently a thumbs-up!  And if you think they can only carry one person, check out London Green Cycles who offer a range of styles to accommodate all sorts of loads.


Christiania Classic Light, from London Green Cycles


Durability

In most cases, bicycles are built to last.  'Planned obsolescence', where products are designed to fail after a certain time (to increase sales) and first seen in light bulbs, does not apply to this sector.  A bicycle's inherently modular design (i.e. comprised of many separate parts) means where aspects do break, it's not the end for the whole bicycle.  A similar concept is being considered in smart phones, with Phonebloks (and now Project Ara, by Google).

Repairs and servicing

If a bicycle does have a problem, the chances are it can be repaired, either by the individual, or in a cycle repair shop.  This might be anything from a new tyre, to a brake cable, wheel, or chain.  Many shops offer servicing, where bicycles are brought back to as close to their original condition as possible.


Shimano 105 brake caliper

Shimano 105 cassette sprocket


Secondary Markets

Bicycles rarely find their way to landfill, and there is an active second-hand market.  On eBay, when this blog was written, there were nearly 90,000 bicycles listed in the UK. Various local charities will happily take unwanted bikes, refurbish them and sell-on.




Emotional connection

People have an emotional connection with their bike. Much like a watch, a special relationship with bicycles may have started as a child, as it might have been a 'grown-up present' which was cherished far more than some toys.  And of course, at any age, a bike can bring adventure and exploration.

Social cycling


Although cycling is a solo effort (unless on a tandem), people are rarely cycling alone. Here's an extract from the 'Greater London Authority':

In the morning peak (7-10am), up to 64 per cent of vehicles on some main roads are now bicycles. Cycles make up almost half of all northbound traffic crossing Waterloo, Blackfriars and London Bridges, and 62 per cent of all northbound traffic crossing Southwark bridge in the morning peak are cyclists. They are the largest single type of vehicle on each of these bridges, outnumbering cars in each case."

In fact, cycling in London is gaining such momentum, that Transport for London (TfL) have recently been consulting on further segregation between cars and cycles, as part of a East-West Cycle Superhigway:


Visualisation of proposed segregated two-way cycle track on Victoria Embankment (TfL)
And for those who use cycling to improve their fitness, there are lots of platforms to support them, like Strava, which adds an element of competition to their pursuit.


Strava
Strava - a social platform for fitness

In the UK, there are over 1800 cycling clubs affiliated to British Cycling.  There are also many mass-participatory events organised throughout the year, like Sky-ride, and the Prudential Ride London.



Sky Ride logo





And we're starting to see a mini proliferation of 'cycling cafés' which not only offer a coffee and slice of cake, but also repair service for bikes.


Cycle Hire

In many cities now, there are options to hire cycles:


Cycle Hire in Guatemala

'Hubway' cycle hire in Boston, US


Foldable Brompton bikes for hire with South West Trains, UK
'Boris Bikes', London, UK


Cycle hire is great for sustainability - the positive benefits of healthy and low-carbon transport can be shared amongst many people, without each person needing to own their own bike.  This is a great example of 'collaborative consumption' or 'sharing economy', which is gaining real momentum across various sectors (e.g. Uber for taxis, AirBnB for homestays, etc.).

UPDATE: Spinlister is a peer-to-peer platform allowing users to share their underused bikes with others.
Bike Libraries

I've recently come across a great concept supported by Yorkshire Bank - help for people to setup bike libraries in one of England's counties, Yorkshire.  




The Bike Libraries originated when Yorkshire hosted the opening stage of the Tour de France in 2013, the Grand Départ.  In association with Cycle Yorkshire, its legacy aim is to give the local community access to a bike.  An enterprise fund (no longer available) supported not-for-profit entities to set themselves up and now 10 libraries support bike provision, alongside associated participatory activities like road safety and bike maintenance courses.


Cycle Racing

Cycling provides a source of inspiration, with professional teams, drawing large live crowds, and TV audiences:

Team GB Cycling during London 2012
A cyclist completing the Tour of Britain Stage 7, Guildford, UK, in 2013


Summary

There's nothing above that's a huge surprise about bicycles and cycling, but it's only when you consider all of these aspects, is it clear that it could be a source of inspiration in sustainability design.  So, when thinking about design of other products and services, consider:
  • Can the physical design of a product be easily repaired and serviced?
  • Is the physical product inherently durable?
  • Can the product be made available to others, either through some form of sharing, and/or via a secondary market when the user has finished using it?
  • Can the product be designed in such a way that it can substitute the purpose of another product which uses energy?
  • Can the product or service provide an emotional connection and/or an experience?